Privacy Policy

1) What we collect

• Account information (e.g., email, authentication identifiers).
• Plan and preferences you enter (goals, risk settings, guardrails, policy choices).
• Usage and diagnostic data (e.g., pages viewed, feature usage, error logs).
• Billing status and subscription metadata (not your full payment card details).

2) How we use data

• Provide and improve the service (plans, summaries, alerts, audit trail).
• Maintain security, prevent fraud, and debug issues.
• Operate subscriptions and account access.
• Communicate service updates and support.

3) Cookies & analytics

We may use cookies and similar technologies to keep you signed in, remember preferences, and measure usage for product improvement. You can control cookies through your browser settings.

4) Data sharing

We do not sell your personal data. We may share data with service providers necessary to operate the product (e.g., authentication and billing providers) under contractual protections.

5) Data retention

We retain data as long as needed to provide the service and comply with legal obligations. You may request deletion of your account and associated data where applicable.

6) Your choices

• You can update your plan and preferences at any time.
• You can cancel your subscription from your billing portal.
• You can request account deletion by contacting support@syntrake.com.

7) Contact

For privacy questions, contact support@syntrake.com.