Trust Center
Trust before the broker. Control after the decision.
Syntrake is built to help decision quality, not to push risky behavior. This page summarizes how we handle accounts, billing, disclosures, and operational safeguards.
Support: support@syntrake.com
Billing
Stripe checkout + self-serve portal
You can inspect pricing, checkout logic, and cancellation flow before subscribing.
Broker model
No custody lock-in
Syntrake frames the decision. Your broker remains the execution venue.
Verification
Freshness before execution
Open markets should not look executable when live data is stale, fallback-only, or missing.
Decision model
Trade / Wait / Reduce Risk
No-trade is treated as a real decision when conditions are not clean enough.
Operational trust proof
Trust is built by what the product proves, not by vague promises.
Syntrake is designed to keep value visible before payment, keep broker execution in the user's control, and make live trading decisions easier to verify before action.
Live freshness
Fresh or blocked
If open-market data is stale or fallback-only, Syntrake should not present it as broker-ready.
Trading access
Discovery + Pro depth
Free users see the desk and opportunity flow first. Pro unlocks execution, risk, journal, and alerts.
Trade verification
External cross-check
Valid trades can now be compared against public and provider references in real time.
Execution model
Manual broker control
Syntrake prepares the decision and workflow, but the user remains in control of execution.
What Syntrake does
Improve decision quality, risk framing, and execution discipline with clear next actions and an auditable process.
- Shows value before charging.
- Keeps rationale visible in product language.
- Supports accountability through receipts and journal trails.
What Syntrake does not do
It does not custody money, promise profits, or remove user responsibility from execution and risk decisions.
- No automatic-profit narrative.
- No broker lock-in.
- No manufactured urgency to force attention.
Trust is strongest when the product keeps the user informed before, during, and after execution.
Account security
- - Authentication handled by Clerk
- - Protected app routes for signed-in users
- - Session-based access controls
Billing integrity
- - Subscriptions handled by Stripe Checkout
- - Customer portal for self-serve cancellation
- - No hidden feature packs
Product safeguards
- - Goal and risk guardrails before actions
- - Stale live snapshots should block broker-ready output
- - Explainable rationale for decisions
- - Journal trail for accountability
Legal transparency
- - Educational decision-support, not financial advice
- - Risk disclosures published and visible
- - Terms and privacy accessible at all times
- - Support: support@syntrake.com